Tuesday, April 28, 2015

According to statistics issued by the NSO, in 2013, 28% of Maltese never m


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During this week magnet will be iwasslilkom lapsote in djarkom the best element of entertainment, information on various topics by invited specialists and residents and a number of competitions with nice prizes, including competition and win b Buy gifts totaling no less than 10,000 euros!
Among the regular corners during the magnet program find that linked Authority of Malta on the communication, also known as MCA, which has the responsibility to regulate the electronic communications services, namely distribution services of fixed and mobile telephony, as well as Internet services and television. It also has the responsibility to oversee the sector of Electronic Commerce (eCommerce), which includes the sale of goods and services via the Internet, as well as the postal sector. This means that most of their work focuses on the monitoring of these sectors, to ensure efficient functioning and competitive in the most efficient way, so that you, the consumer end, would benefit from several packages lapsote of services and products at prices suitable for affordable.
Therefore, one of their main objectives is to promote the interests of end consumers. This carry it by working closely with service providers to address issues of concern to users, and ensuring that service providers operate in accordance with their legal obligations. They also work with other entities that have a direct interest in the field of consumer affairs, such as the Malta Competition and Consumer Affairs (MCCAA). This authority has the responsibility to monitor the way they operate and behave the service providers, to ensure that they operate in accordance with the laws on the protection of consumers. While monitoring lapsote the service providers directly, create and implement lapsote well, regularly, initiatives to raise awareness on issues that affect consumers directly.
The most direct lapsote action with their customers concerning the investigation of complaints. The extent lapsote to which they can take action in respect of consumer complaints depends on the particular type of complaint, and the powers to use them under the law.
In cases where a complaint does not fall within their responsibilities, lapsote jnibdew by trying to resolve the matter through mediation between the presentation of the complaint and the service provider. If this fails, recommend other methods to resolve the issue by referring to whoever submitted the complaint to the appropriate forum in which to be able to address the issue.
While their ultimate lapsote goal is to find a solution to be happy whereby the two parties, the Authority may require lapsote the service provider to compensate customers, in line with the compensation schemes of the provider service, only if the quality of service level to be agreed lapsote in the contract for the provision of the service does not meet the standards. This does not apply in cases of force majeure. Of course, the service providers may agree to pay compensation on a voluntary basis. However, may choose to do so only on their own choice.
On the other hand, consumers may choose lapsote to seek for compensation from the competent adjudicative forums, such as the Consumer Claims Tribunal. Call on 2122 7070 for more information on this type of remedy.
According to statistics issued by the NSO, in 2013, 28% of Maltese never m'użaw the Internet. These people do not have the facility to get a job related to computer and technology. Others are losing opportunijajiet such eGovernment services, purchasing over the Internet, banking by Internet lapsote and instrument's

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